Shipping policy

• Where: every country in the European Union.
• Cost: free on every order.
• Time: usually 7–14 business days from your order. Your order is sent from our manufacturer's warehouse; models from the same order may arrive in separate parcels.
• Tracking: we email you the tracking number as soon as your order ships (usually within 1–3 business days).
• Christmas: order by 4 December for the best chance of delivery before Christmas.
• Duties: the price you pay includes VAT. You will not pay anything extra on delivery within the EU.

If your parcel has not arrived 25 business days after your order, write to us and we will resend it or refund you.

Last updated: 12 November 2026